Disclaimer

Serene Suds, LLC, Product Disclaimer

All information on Serene Suds’ website is meant for educational and informational purposes only. The statements on this website have not been evaluated by the Food and Drug Administration. Products and/or information are not intended to diagnose, cure, treat, or prevent any disease. Readers are advised to do their own research and make decisions in partnership with their health care provider. If you are pregnant, nursing, have a medical condition or are taking any medication, please consult your physician. Soap is intended to clean! Any additional benefits are yours for the taking, just like the aromatherapy!


- In the event that your order comes to Serene Suds at an extremely busy period and we cannot fulfill your order (would apply to unusually large orders - > 8 loaves) in an optimally timely manner, we may suggest an alternative such as splitting your order into manageable lots.


- In the event that Serene Suds experiences personal tragedy, health problems, or death while working on a soap order for you, our designated plan would be to contact you via a representative of ours to explain the state of affairs. Serene Suds will refund your money on any uncompleted portion of your order and forward any already-completed portion as per terms of shipping/pick-up by your transport/carrier arrangements.

- Due to the handmade natural aspect of our products, we do not accept product/shipment returns, nor issue credits or refunds of our products. If there is a problem that you believe is our responsibility, you or your receiving appointee must report it to us 3 business days of receiving your shipment. We would require that all or a portion of the defective product be sent to us for our evaluation of the problem and determination if the product requires being replaced at Serene Suds’ expense. Shipping of returned product will be refunded by Serene Suds. Our goal is to ALWAYS provide only the absolute finest quality handmade soap product to you at all times. Dissatisfaction with a chosen soap scent variety does not constitute reason for product return based on grounds of being "defective".